Lifetime Protection

WARRANTY CLAIMS

We sell products from the best brands in the industry, and they stand behind their gear with world-class warranties. For any warranty service or repair, the manufacturer is your best and fastest point of contact.

DIRECT MANUFACTURER SUPPORT

Handling your claim directly with the manufacturer ensures you receive the most knowledgeable service and quickest turnaround time. They are the experts on their products and have dedicated teams to handle repairs and replacements.

The Vortex Optics VIP (Very Important Promise) Warranty is a lifetime, unlimited, unconditional warranty. It means they will repair or replace your Vortex product in the event it becomes damaged or defective—at no charge to you. It's one of the best warranties in the business.

HOW WE CAN HELP

While the manufacturer handles the claim, we're still here for you. If you need assistance with the process or require a proof of purchase for your claim, we are ready to help.

  • Proof of Purchase: You can find your order details in your account history. If you need an official invoice, just contact us and we'll send one over.
  • Questions: If you're having trouble getting in touch with a manufacturer or have questions about the process, let us know. We'll do everything we can to support you.